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Avaya vs Yeastar
September 23, 2024 | Author: Adam Levine
21★
With Avaya platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
10★
A Complete Unified Communications Suite. Everything you need to break down boundaries and bring together your teams and customers. Powerful device management platform for hybrid workplace
Avaya and Yeastar both offer unified communications solutions with features like voice, video and messaging for businesses of various sizes. They include mobile and desktop applications support integration with various CRM systems and third-party applications and provide cloud-based and on-premises deployment options.
But Avaya’s unified communications solutions (available since 2000) are primarily focuses on large enterprises. They support a broad range of Avaya's hardware products, from IP phones to advanced contact center solutions and often leverage AI and advanced analytics for enhanced customer service.
Yeastar (2006) is Chinese company providing communication systems for small and medium business. They are based on VoIP PBX, including both cloud-based and on-premises options. Yeastar is known for its cost-effective solutions and easy/fast deployment.
See also: Top 10 Unified Communications software
But Avaya’s unified communications solutions (available since 2000) are primarily focuses on large enterprises. They support a broad range of Avaya's hardware products, from IP phones to advanced contact center solutions and often leverage AI and advanced analytics for enhanced customer service.
Yeastar (2006) is Chinese company providing communication systems for small and medium business. They are based on VoIP PBX, including both cloud-based and on-premises options. Yeastar is known for its cost-effective solutions and easy/fast deployment.
See also: Top 10 Unified Communications software
