Fongo vs VoIP.ms

Fongo and VoIP.ms, two species of VoIP providers that, like most things in the universe, seem oddly determined to do the same thing in entirely different ways. Fongo, for instance, seems to have looked at the vast expanse of telecommunications and said, "Wouldn't it be delightful if we gave everyone in Canada free calls?" And thus, it did. With a jaunty mobile app in hand, Fongo users can bypass traditional phone networks, much to the probable annoyance of those who still cling to the idea of phone bills. The catch? Free doesn’t always mean unfettered joy. There are ads, of course and for anything extra (like banishing those ads), you’ll need to pay a bit—probably not enough to cause anyone to faint, but still.

VoIP.ms, on the other hand, is the sort of service that stands back, strokes its metaphorical beard and says, "Why stop at Canada? Let’s allow people to call everywhere." It’s a more flexible, pay-as-you-go affair, catering to everyone from curious individuals to businesses plotting global domination (via telephone). With features like call routing, caller ID management and API integration, it’s the service for people who like their communication systems with more knobs to twiddle. Perfect for those who think, "Why settle for simplicity when you can have sophistication?"

Ah, but then there’s the matter of support. Fongo, bless its heart, might leave you rummaging through FAQs when things go sideways, while VoIP.ms will offer you a hand, perhaps even with a warm smile (though that’s hard to verify over a help desk ticket). Businesses, naturally, are drawn to this like moths to a particularly well-lit server farm, because in a universe where everything can and will go wrong, reliable customer support is the closest thing to a superpower.

See also: Top 10 Business Phone systems