Top 10 Issue-tracking systems

Important news about Issue-tracking systems

2024. Atlassian acquires Rewatch to collect JIRA issues from meeting recordings



Atlassian has acquired Rewatch, an AI-driven meeting notetaker, screen recording tool and video hub. The company intends to integrate Rewatch into Loom, the asynchronous video messaging platform it purchased for $975 million last October. However, perhaps even more significantly, it also plans to incorporate it into its recently launched Rovo AI platform so that meeting notes can swiftly become Jira issues, for instance and the transcripts become searchable within the broader business context. Once an agent participates in a meeting, it needs to grasp a lot of context; even though this will be a human-in-the-loop system, it still has to get it right most of the time. If it repeatedly suggests the incorrect action items after a meeting, for example, users will quickly abandon it.


2023. Atlassian brings an AI assistant to Jira and Confluence



In a move that would probably make Marvin the Paranoid Android mildly less depressed (but only mildly), Atlassian has unleashed Atlassian Intelligence, a rather clever AI-powered 'virtual teammate.' This splendid contraption, which uses a hodgepodge of Atlassian’s own brainy models and OpenAI's vast and somewhat unnervingly knowledgeable language models, busies itself creating customized teamwork graphs. Naturally, it gets up to all sorts of intelligent tomfoolery, like conjuring AI-generated summaries in Confluence or assembling test plans in Jira Software, and even has the audacity to rewrite customer responses in Jira Service Management. There’s even a chatbox—something akin to Chat-GPT, but with a deeper, more meaningful integration into various Atlassian products, which probably makes the chatbox feel quite important. Users, if they dare, can reference particular documents, such as linking a transcript to summarize a meeting's action items in Confluence. At this point, Atlassian Intelligence whirs into life and, with great enthusiasm (or perhaps just mild irritation), assembles a list of decisions and actions that occurred, assuming they happened at all.

2021. Project management service ZenHub raises $4.7M



ZenHub, the GitHub-focused project management tool for development teams, has secured a $4.7 million seed investment round. It has also introduced its latest automation feature, which simplifies the planning of development sprints — a crucial aspect of the Agile development methodology that often consumes considerable time and effort, which teams would be better off dedicating to the actual development tasks. ZenHub is also set to develop a new capability that will automate parts of the software estimation process by launching a new tool to help teams more efficiently assign story points to routine action items, allowing their discussions to concentrate on the more complex issues.


2020. Atlassian acquires asset management company Mindville



Atlassian today announced that it has acquired Mindville, a Jira-focused enterprise asset management provider. With this acquisition, Atlassian is entering a new sector by adding asset management tools to its range of services. The company's main product is Mindville Insights, which assists IT, HR, sales, legal and facilities teams in monitoring assets across an organization. It is entirely neutral regarding which assets are tracked, though, considering Atlassian's user base, most companies will likely use it for monitoring IT assets such as servers and laptops. Additionally, the service allows for the automatic import of cloud-based servers from AWS, Azure and GCP and the team has developed connectors for platforms like ServiceNow and Snow Software. Mindville’s over 1,700 clients include organizations like NASA, Spotify and Samsung.


2018. Jira Cloud gets Trello-inspired redesign


Atlassian unveiled the next generation of its hosted Jira Software project tracking tool earlier this year. With this launch, Atlassian is now essentially splitting the hosted version of Jira (which is hosted on AWS) from the self-hosted server version and prioritizing different features for both. The new version of Jira has a new, Trello-inspired look and provides new functionality that allows for a more flexible workflow that’s less dependent on admins and gives more autonomy to teams. One feature the team seems to be especially proud of is roadmaps. That’s a new feature in Jira that makes it easier for teams to see the big picture. Like with boards, it’s easy enough to change the roadmap by just dragging the different larger chunks of work (or “epics,” in Agile parlance) to a new date.


2016. JIRA gets Upwork integration



Project management tool JIRA is introducing a new capability that allows users to seamlessly convert JIRA tickets into job postings on Upwork freelance marketplace. With this new integration, JIRA users can now click a button to generate a pre-filled form to submit to Upwork’s platform. This feature is likely to benefit small businesses that frequently have a backlog of feature requests and bug fixes they never address. This isn’t the first time Atlassian and Upwork have collaborated on JIRA. Upwork clients can already connect their JIRA tickets to an Upwork account to enable freelancers to track their time, for instance. Clients can also utilize Upwork’s messaging functionality to receive notifications when a freelancer commits code to Bitbucket, or updates a JIRA ticket.


2015. ZenHub connects its project management service to GitHub Enterprise



ZenHub, a service that assists engineering teams in managing their GitHub projects through Trello-like drag-and-drop task boards, was previously accessible only for standard GitHub accounts. Starting now, however, enterprise users utilizing the on-premise GitHub Enterprise service will also be able to use ZenHub. This new enterprise edition of ZenHub is among the first collaboration and project management services that integrate directly with GitHub Enterprise. GitHub — and Git in general — is experiencing rapid adoption in the enterprise sector. There are now various services available, including startups like waffle.io (which also integrates with GitHub Enterprise) and some of Microsoft’s and Atlassian’s tools, that provide project management solutions for Git. What makes ZenHub stand out is its direct integration with GitHub Enterprise, allowing developers to avoid switching back and forth between numerous different tools.


2014. Atlassian launches JIRA and Confluence for large companies



Atlassian announced two new products specifically designed for large enterprises. Next week, Atlassian will launch JIRA Data Center — a version of its project management software with support for operating the service across multiple nodes. Later this summer, it will introduce the wiki collaboration service Confluence Data Center. With the Data Center edition, larger organizations will benefit from enhanced support for scaling services across multiple nodes to boost performance and scalability. Administrators will be able to direct specific applications, teams, or regions to particular nodes within a cluster. Additional nodes can be incorporated in real time and the clustering technology, along with shared file systems, is compatible with most industry-standard technologies.


2014. Zoho BugTracker adds Kanban View and Free version



Zoho BugTracker has unveiled two significant upgrades. The first is Kanban View, which provides a visual display of bugs as cards arranged into columns. Each column signifies a specific bug status, such as Open, In Progress or To Be Tested. Users can drag and drop bug-cards between columns, according to established workflow. Second upgrade - Zoho BugTracker now offers a free subscription plan for small teams. This plan includes 1 Project, 10 MB of storage, Project Feeds, Issue Tracking, Forums and Documents, CSV import and user management. Additionally, Zoho BugTracker has been integrated into the free version of Zoho Projects. This integration allows users to access bug tracker and project management features within one platform.


2014. Create such video for your company


Axosoft looks like a team of talented and creative guys. Yesterday they impressed many IT bloggers with the news about setting price $1/year for their Axosoft Bug Tracker. Good stuff. Still on the market were only paid and free bug- trackers, now there is one that costs $ 1/year. Ok, maybe you don't need a good bug tracker for a buck, but you really need to create such video for the company, like Axosoft did. Why? To make potential customers love your company even before they bought something from you. To attract talented people so that they want to work for you. To make your own employees feel in the office like at home.